Contact Us
Got a question about a casino not on GamStop, spotted something out of date on one of our reviews, or want to suggest a new site for us to look at? This page explains how to reach Non Gamstop Casinos and what we can (and can't) help with.
What we can help with
Non Gamstop Casinos is an independent research and comparison site covering casinos not on Gamstop, betting sites not on Gamstop and the wider market of gambling sites operating outside the UK's self-exclusion scheme. We're happy to hear from readers about:
- Corrections — if a bonus figure, licence detail or feature on one of our pages has changed, tell us and we'll check it
- Suggestions for casinos or offers we haven't reviewed yet
- Questions about how we rate and rank operators, including our full list of non Gamstop casinos
- Feedback on the site itself — broken links, unclear wording, anything that made your visit harder than it should have been
What we can't help with
We are a review and comparison site, not a casino operator. That means we can't:
- Process deposits, withdrawals or refunds — that's between you and the casino you've signed up with
- Access, close or verify your account at any of the sites listed on our offer cards
- Resolve disputes with an operator directly. If you have an unresolved complaint, the casino's own support team or its licensing authority is the correct first point of contact
- Give financial or legal advice on gambling activity
If you're concerned about your own gambling, or want to understand the self-exclusion options available to you — including how GAMSTOP and non-Gamstop schemes differ — our Responsible Gambling page is a better starting point than a general enquiry.
Before you write in
A few quick checks that might save you a round trip:
- Bonus terms, wagering requirements and free spin counts sit next to each offer on our non Gamstop casinos page — worth a re-read if a figure looks off
- Our editorial process, including how ratings like those given to Betmica, Kikibet and the rest of the operators we cover are compiled, is explained on our About Us page
- Site-wide policies on affiliate links and how we're funded are covered in our Terms and Conditions
A note on commercial relationships
Non Gamstop Casinos may earn a commission when a reader clicks through to a casino from our site and signs up. This arrangement doesn't influence which sites we cover, how they're ordered, or the scores we give them. If you're contacting us to ask why a particular casino ranks where it does, the honest answer is: research, not payment. We're glad to explain our reasoning in more detail if you ask.
Response times
We aim to read and respond to genuine enquiries as promptly as we can, though as an independent site we don't run a dedicated support desk with fixed hours. Enquiries about factual corrections tend to get the quickest turnaround, since they're the easiest for us to verify and act on.
Remember that all gambling activity discussed on this site is intended for readers aged 18 and over. If you're unsure whether a non Gamstop casino is the right choice for you, our Responsible Gambling page sets out where to find independent support.